Terms of use

Last updated 6 November 2026. This page describes Rise Beside as it is today, while it’s in development. It will be updated, and reviewed by a lawyer, before accounts or payments launch.

What Rise Beside is

A support tool for adults aged 18 and over. It isn’t medical advice, a treatment or an emergency service, and it can’t send help.

Using the app

Use it at your own pace. Don’t rely on it in an emergency: call 999. These terms are governed by the law of England and Wales. We may update them as Rise Beside develops: the date at the top shows the latest version. Fuller terms, including for accounts, will be added before accounts launch.

Purchases

Payments aren’t available. Terms for Plus and the one-off packs, including cancellation, refunds and your statutory rights, will be published here before anything can be bought.